At Sea Trek St. Maarten, we value your privacy and are committed to protecting the personal information you share with us. This policy describes how we collect, use, and protect your data when you book or participate in our Sea Trek and Snorkel activities.

If you have questions about this policy or your data, you can contact us via email at onlinebookings@rainforestadventure.com, by phone at +1 (721) 543 1135, or by writing to our physical location at Bobby’s Marina, Great Bay, Philipsburg, Sint Maarten.

For each visitor to our website, our server automatically recognizes (where possible) the consumer’s domain name, but not their email address, unless it is voluntarily provided.

We collect information voluntarily provided by the consumer when making a reservation, registering on the site, or completing surveys. This includes data such as first and last name, address, phone number, email address, and payment information (such as credit card number and billing address). Since our activity involves physical exertion underwater (helmet walking and snorkeling), we may also collect relevant information about health conditions necessary solely to ensure your safety during the tour. We also collect aggregate information about which pages consumers access or visit.

The information we collect is primarily used to process your reservations for the Sea Trek tour and to ensure operational safety during underwater excursions. Additionally, the data is used to improve the content and experience of our website, notify consumers about updates or changes to their reservations, and contact consumers for marketing purposes, provided they have given their consent.

We may share information with agents or contractors who assist us in our internal operations (e.g., payment processors). We may also disclose information when legally required, at the request of government authorities, to protect against misuse of our website, or to a successor entity in connection with a corporate merger, consolidation, or sale of assets.

We use cookies to store visitor preferences, record session information (such as items added to the shopping cart), and customize website content based on a visitor’s browser type or other information that the visitor sends.

If you do not wish to receive emails, calls, or postal mail from us in the future for promotional purposes, please let us know by contacting us through the means provided at the beginning of this policy. Please note that customers who provide us with their phone number online will only receive phone contact from us with information regarding orders or reservations they have made.

With respect to ad servers, we do not partner with or have special relationships with any third-party ad servers.

When we transfer and receive certain types of sensitive information, such as financial or health information, we redirect visitors to a secure server. We maintain appropriate security measures at our physical and digital facilities to protect against the loss, misuse, or alteration of the information we have collected from you on our site.

Upon request, we provide site visitors with access to the information we maintain about them (including financial information, unique identifiers, transaction data, and contact details). Consumers may access this information or request that inaccuracies in their data be corrected by emailing, calling, or writing to us at the contact address listed above.

From time to time, we may use customer information for new purposes not previously disclosed in our privacy notice. If our information practices change in the future, we will post the changes on our website to notify you and offer you the ability to opt out of these new uses. If you are concerned about how your information is used, we encourage you to review our website periodically.

If you believe this site is not following its stated information policy, you may contact us at the addresses or phone number listed above.